At Global Med Shop, we are dedicated to providing reliable, secure, and discreet delivery of your medicines worldwide. Before placing an order, we recommend reviewing your local regulations regarding the import of medicines from international pharmacies to ensure compliance.
Shipping Charges
Shipping charges are calculated based on the following factors:
- Delivery location
- Product type
- Order quantity
- Product weight
Delivery Timeframes
- United States: 2–3 weeks
- Other countries: 3–4 weeks (this may vary depending on the location and shipping conditions)
We strive to deliver your orders in a timely manner, globally. However, actual shipping times may vary due to customs processing, local handling, carrier availability, public holidays, natural disasters, or other unforeseen delays beyond our control. Global Med Shop is not liable for such delays, and customers should be aware that delivery timelines may fluctuate.
Order Dispatch
All orders are processed for dispatch only after verification of your details. Once your order is verified, it will be carefully packaged and dispatched within 48 hours of invoice generation. You will receive your invoice within 12 hours of payment, and a tracking number within 48 hours of dispatch, sent directly to your email.
Tracking Your Shipment
After your order has been dispatched, you can track your shipment using the tracking number provided to you via email. Please note that tracking information may take up to 48 hours to become active. If the tracking information is missing, delayed, or unclear, please contact us, and we will assist you promptly.
Customs, Duties & Import Restrictions
While most shipments are processed smoothly, local customs regulations may cause delays that are beyond our control. Global Med Shop cannot take responsibility for:
- Clearance issues
- Delays
- Confiscation of items
- Charges imposed by local customs authorities
We also cannot reship or issue refunds in cases of customs-related issues. It is your responsibility to ensure that the import of the medicines is allowed in your country and complies with local laws and regulations.
Lost or Damaged Shipments
If your order arrives damaged, incomplete, or is lost in transit, please contact our support team immediately. We will investigate the issue and provide an appropriate resolution, including reshipment if necessary.
Discreet Packaging
For your privacy and confidentiality, all orders are shipped in discreet packaging. There will be no labels or markings on the package that indicate the contents, ensuring that your personal and medical information remains private.
Contact Us
If you have any questions or need assistance with your order, please contact our support team at:
Email: support@globalmedshop.com